Payment and delivery of raw vegan products
 
+7(499) 350-96-14
 
 
 
Доставка Raw Vegan еды
 

Payment and delivery

You can make an order by phone (our call-center working hours are 10:00 am - 7:00 pm) or online 24/7. Order processing is accomplished on weekdays from 10:00 am to 19:00 pm.

Making an order online or by the phone you automatically affirm that you have read and aware of terms and conditions of formal offer agreement.

Delivery is carried out daily from 10:00 am to 9:00 pm. throughout Moscow and for the Moscow Region. Cost and delivery time depend on the distance of the delivery address from the central collection point.

 

We ask you to make В момент оформления заказа ваше блюдо ещё не знает о своей судьбе;) Ведь всё, что мы готовим максимально свежее, только что из под ножа. Поэтому мы просим оставлять заказ как минимум за 3 часа.

 

Available delivery options:

  1. Customer pick up (Moscow) - free of charge from the central collection point.
    Address: Moscow, 36 Kutuzovsky Prospekt (Business Park "Kazakov plant"), building 4, entrance 4
    Working hours: Mo – Su 7 am-10 pm
    Advance reservation and its confirmation by the phone are required.

  2. Delivery
    Delivery is carried out on the next day after the order.
    Delivery service working hours: Mo – Su 9 am-9 pm.
    Delivery time depends on the road traffic and the distance of the delivery address from the central collection point.

Delivery prices

Order sum* Delivery within the Moscow ring highway (Moscow and Moscow Region) Delivery beyond the Moscow ring highway (Moscow and Moscow Region)
before 3000 rub 500 rub +75 rub/km
3000 rub and more 300 rub +75 rub/km

* Total purchase price is calculated with discounts and without delivery price.

 

Special delivery conditions

Morning delivery of Detox programs is only possible when advanced reservation (a day before the delivery) is made.

Special individual terms and conditions are available. Contact our telephone operator for the details.

 

Payment option

The following ways of payment for the goods are available:

  1. Paying cash
    Payment is made in cash on receipt of the order. Confirmation of your payment is a fiscal cash receipt, given on receipt of the order and payment.

  2. Credit card payment
    We accept payment by credit cards VISA, Master Card and Maestro

In case of refund credit card payments, the funds are returned to the bank card from which payment was made.

 

Return of faulty goods

All our products are totally made of natural ingredients without preservatives. Natural goods shelf life is extremely minimal. We retain product freshness and quality at the highest possible level while delivering it to our customres. However, if you get spoiled product, please contact our operator by the phone. We ensure our customers to replace it or refund money.*

* Free replacement of the goods is guaranteed on condition that inquiry is made no later than 9:00 pm of the day the defective goods were receipt